email support email customer service number

  A standard email account has up to 3 GB of storage. All hosting plans, except Email-only, come with unlimited email accounts. Your total usage should be within the web storage included in your plan. If you have a Guru plan, there is no limit to the size of an email account other than the web storage included in your plan. What if I need more space? If you need more space for email, you can buy 25 GB Extra email storage per account or unlimited extra storage for all accounts on the domain. The extra space will come on top of the storage space included in your hosting plan. Don't worry about using too much space. If your account grows above 3 GB, we will notify you via email when your subscription is almost up for renewal. In the meantime, your account will keep working as usual. You can find an overview of all our hosting plans, extra storage, and how you manage the storage add-ons in this article: Where can I manage my email accounts? You manage your email account...

  1 - Only send mail to recipients who have signed up We advise a double subscribe mechanism. Let the recipients actively sign up for your newsletter, and then let them confirm the subscription, by clicking a link on your website. In some countries it's forbidden to send unsolicited bulk mail, so make sure that your recipients want to receive your newsletter. 2 - Add an unsubscribe option Add an unsubscribe option to your newsletter by adding a link to your website that explains how to unsubscribe. Another option is to provide an email address that your subscribers can send an unsubscribe message to. Emails without an unsubscribe feature get automatically blocked by spam filters. 3 - Avoid suspicious content Spam filters check all emails. How these filters work is not public, since it would give spammers the knowledge needed to bypass these filters. Keep the following tips in mind: Use a subject that fits with your message Don't use all caps or ...

  You can change the password for an email account at the following places: The cloudresolve.net control panel under Email Webmail under Settings Change the password in the cloudresolve.net control panel If you have forgotten your Webmail password, you can change it in the cloudresolve.net control panel under  Email . Here you can manage all email accounts on your domain. If you don't have access to the control panel, check our guide on how to reset an email password. Log in to the  cloudresolve.net control panel . Click  See more  on the  Email  tile to go to mail administration. Locate the email address you want to change the password for. Click the three dots under Settings on the right side of your screen. Select  Change password  in the menu that appears. Type in your new password. Repeat the password you just entered. Click  Save  to save your changes. ...

  In this guide, we show you how to create a new email address on your domain. The number of email accounts you can create (for example sales@, contact@, admin@, etc.), depends on the plan you've purchased. Once you have created an email address, you can access your email in Webmail, or set up your account in an email client (for example Outlook, Gmail, Mail, etc.). Step 1 - Go to Mail administration Step 2 - Click New account Step 3 - Create a new account Tip:  Not a customer with us yet? Subscribe today and get your email on your own domain. Step 1 - Go to Mail administration Log in to the cloudresolve.net control panel, or check our guide if you need help. Click on the  Email  tile to go to mail administration. Step 2 - Click New account Click  New account . Tip:  Click  Activate  to enable the additional feature Premium Mail. Step 3 - Create a new acco...

  In this guide, we explain how to create an email alias on your domain. An alias has no login, no inbox and cannot be used to send mails. Emails addressed to an alias are forwarded to the email account(s) you specified during setup. Step 1 - Go to Mail Administration in the cloudresolve.net control panel Step 2 - Go to Aliases Step 3 - Type in the alias and the forward address Step 4 - Verify the forward address Step 5 - Confirm that the alias has been activated Tip:  If you want to learn more about what an email alias is and when it comes in handy, read this guide: What is an email alias? Step 1 - Go to Mail Administration in the cloudresolve.net control panel Log in to the  cloudresolve.net control panel . Click on the  Email  tile to go to  Mail Administration . Step 2 - Go to Aliases Click on the  Aliases  tab, in the menu bar near the top of the screen. Click  New alias . ...

  An email alias is a forwarding address, meaning that all emails addressed to the alias, are forwarded to one or more specified accounts. The alias itself has no inbox, no login and cannot be used to send emails. For step-by-step instructions on how to create an email alias on your domain, check out our guide: How do I create an email alias. When is an alias useful? As a temporary address for online use An alias comes in handy if you need to make your email address publicly available online, for example, in a job ad or if you are trying to sell something. The problem with having your address visible for everyone is that it will quickly become a target for spam and all kinds of other unwanted mails. By using an alias, you can have it online for as long as you need, and then simply delete it once the job is filled or your item sold. If you fulfil more than one role When you are starting a business, people usually fill multiple roles and departments are not c...

  Additionally, you can specify a reply-to address when you set up the auto-reply message. You can also leave it empty. If you do enter a reply-to address and someone responds to your vacation message, the email will be sent to that address. This can be useful if you want people to contact someone else, or write to an alternative address.

  If you are unable to answer your emails, for example, because you are on vacation, it is a good idea to set up an out-of-office reply. That way, people are aware that you might not answer right away. A good out-of-office reply lets people know that you are not available, when you expect to be back, and who to contact instead. You can also use an auto-reply to send a confirmation that an email has been received. Log in to Webmail and click  Settings . Click  General  in the menu to the left, scroll down to  Auto-reply , and click  Edit . Check the box to  enable auto-reply . Enter a  subject  for your auto-reply. Type in a  message  for your auto-reply. Click  Save  at the bottom of the screen. You can also set up an auto-reply from the  Email  section in the control panel, where you can manage all email accounts on your domain.

  In this guide, we show you where to find the email source and how to forward it to our support team. The email source contains information about an email, for example, where it came from or why the email was marked as spam. Step 1 - Log in to Webmail Step 2 - Find the email source under More Step 3 - View the email source code Step 4 - Forward the code to cloudresolve.net support (optional) Step 1 - Log in to Webmail Go to www.cloudresolve.net and click  Log in  >  Webmail  in the top-right corner. Check our guide on how to log in for more instructions. Step 2 - Find the email source under More Select the email for which you need the source code. Click  More  in the top right corner. Click  View email source  in the drop-down menu. Step 3 - View the email source code The source code will be opened in a separate window in your browser. Step 4 - Forward the code to cloud...

  Unfortunately, sometimes hackers gain access to your email account and use it to send spam. In this guide, we explain how you can fix this. Step 1 - Change password for all accounts Step 2 - Scan your computer for viruses or malware Step 3 - Check if you are using SSL in your email settings Step 4 - Contact support to have outgoing email unsuspended Note:  If we notice that an email account has been compromised, for example, because it is used to send spam, we will temporarily suspend the outgoing email server. You can still receive new emails, but you are unable to send anything. Step 1 - Change password for all accounts The first thing you need to do is make sure the hacker no longer has access, by changing the password for each email account that has been created on your domain. You can do this from the control panel for all accounts, or inside Webmail for each account separately. Check our guide for more information. How do I change my email passwor...

  You can set up your email account in a "client" on your computer or a mobile device. Before you can set it up, you first need to create an email account in the control panel. What settings should I use? Depending on the client you are using, the setup will be different, but usually, you need the following settings: We recommend using  IMAP  to set up your email account because it syncs your emails across all your devices and Webmail. Unlike POP, which downloads your emails and removes them from the server and Webmail. If you prefer to use POP, you need the following settings for the incoming server:   Incoming server:  pop.cloudresolve.net   Port:  995   Encryption:  SSL Use Mobile Sync on your phone If you want to set up your account on a mobile device, we recommend using Mobile Sync. The advantage of Mobile Sync is that it also syncs your calendar and contacts. Mobile Sync is one of the features include...